Insurance and payment
Plan for the cost of your care.
We file dental insurance claims as a courtesy to our patients and help you understand your benefits. Here is how the process works.
Filing your insurance claim
We will file your claim for you if we have all of your dental insurance information on the day of your appointment. We file claims electronically, so your insurance company should receive each claim within days of your treatment.
We collect the estimated amount that your insurance is not expected to pay. Please understand that we file dental insurance as a courtesy to our patients.
Understanding your benefits
We contact your insurance company and ask for a breakdown of the benefits available on your plan, to help you understand and make the most of it. We do not have a contract with every insurance company, so the information they share with us can be limited.
Because of that, we can only help estimate your portion of the cost. We cannot guarantee what your insurance will do with each claim, but we will make every effort to help you through the process. It is the patient's responsibility to be familiar with their own insurance benefits.
How dental insurance works
Dental insurance is meant to help with the cost of care. Many patients expect their plan to cover all of their dental fees, but most plans pay only part of the total fee.
Your benefits are set by your insurance company, not by our office. Each insurance company sets its own schedule of the fees it considers allowable, sometimes called the usual, customary, or reasonable (UCR) fee.
Deductibles and co-payments also affect what your plan pays. If you have a deductible, you pay that amount first, and your plan then pays its percentage of what remains.
Keeping your information current
Please bring your dental insurance card to each appointment. If you have new coverage or a change in your plan, let us know at least 24 hours before your appointment. You can share it by phone or by email.
Most importantly, please keep us informed of any insurance changes, such as a new policy name, a new insurance company address, or a change of employment.
Payment options
We accept cash, checks, Visa, MasterCard, Discover, and CareCredit.
You can also choose prepayment, which means paying our office in advance for your treatment.
Questions we hear
Insurance and payment FAQs
Will you file my insurance claim for me?
Yes, as a courtesy, if we have all of your dental insurance information on the day of your appointment. We file claims electronically.
Will my insurance cover the full cost of my treatment?
Most dental plans pay only part of the total fee, and deductibles and co-payments also affect what your plan pays. We can help estimate your portion, but your insurance company decides your benefits.
What forms of payment do you accept?
We accept cash, checks, Visa, MasterCard, Discover, and CareCredit. You can also prepay our office for your treatment.
Ready when you are
Let’s make your next visit something to smile about.
New patients are welcome. Call us or send a request, and we will help you take the next comfortable step.
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